Trail Tech will accept your return for unused merchandise. You may return a purchase for a merchandise credit or exchange. Please follow the instructions below to ensure a hassle-free return.
Trail Tech will refund or credit the value of the item and any taxes you were charged. Shipping charges are nonrefundable. To receive a refund, the original packing invoice should accompany your return. Used items may not be accepted. If there is any question, please call (844) 378-8143 for assistance. Our customer support team will be happy to help you.
Contact our customer support team at (844) 378-8143 for assistance with your exchanges and replacements of Trail Tech items purchased through our website or received as gifts. For exchanges of missent orders or damaged or defective merchandise, we will credit you for the returned item upon receipt and send you your replacement with no additional shipping charges.
All returns must have an RMA number. Please contact Trail Tech at (844) 378-8143 or email firstname.lastname@example.org. You may ship returns to Trail Tech to the address listed below. Trail Tech will credit you for the returned item upon receipt. Used items may not be accepted. If there is any question, please call (844) 378-8143 for assistance. Please follow the steps below to complete your return:
You may also mail returns via the US Postal Service, FedEX, or DHL to the address below. We recommend that you insure the package prior to shipment. Please enclose your original packing invoice to help us expedite your return.
Returns Processing Center
1600 SE 18th Ave
Battle Ground, WA 98604