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Privacy Policy

Trail Tech is committed to protecting the privacy of our customers, which is why we do not sell or rent any personal identifiable information regarding our customers to any third party. We hope the policy below will answer all of your questions regarding how we treat information gathered from visitors to trailtech.net. Feel free to e-mail Trail Tech at tech_support@trailtech.net with any questions you might have. 
 

What Information We Collect

In order to process your order efficiently, we collect the following information: name, billing address, shipping address, e-mail address, phone number, and credit card number (Personal Information) when you place an order with us. We also may periodically conduct surveys of visitors to our Web site. This helps us better understand what our customers would like to see from us. We use this information for internal marketing research purposes. We may contact a visitor who responded to a survey for more information, but only if that visitor has told us that they don't mind being contacted. 
 

Use of Information You Provide

At Trail Tech we collect Personal Information only for the purposes of fulfilling orders, providing a high level of customer service, and gaining knowledge internally regarding what our customers want. We do not give or sell Personal Information to any other party. 
 

Release of Information to Protect Website and Others

Trail Tech may release Personal Information when we believe, in good faith, that such release is necessary to comply with law, protect the rights, properties or safety of Trail Tech, our users or others, or enforce or apply the terms of any of our user agreements. 
 

Security of the Information You Provide

Among our top priorities is keeping your Personal Information secure. We use Secure Sockets Layer (SSL) technology to encrypt all of your Personal Information before it is transmitted to us. Encrypted information cannot be read or recorded as it travels over the Internet. You can tell you are sending information securely by the unbroken key icon or closed lock icon that should appear at the bottom of your internet browser's window (depending on what browser you use). These icons will appear when you are placing an order on our Web site. In addition, you will see our site address change slightly, from http: to https: indicating a secure server connection is being used. The computers that store your Personal Information are located in a separate facility which employs the latest in firewall and security technology. 
 
Credit Card information is deleted after order processing, except with high-volume accounts. 
 
If you prefer not to disclose your credit card information online, you can place your order by calling 1-360-687-4530. 
 

Use of Cookies

We use cookies to provide our customers with streamlined ordering and other useful features. Cookies are pieces of information that are stored by your browser on your computer's hard drive. Cookies make Web surfing easier for you by saving your customer identification information while you're at our site. The use of cookies has become an industry standard used by most major Web sites. Most Web browsers automatically accept cookies, but you can usually change your browser to prevent that. 
 

Intended Users - Use By Children

All products available for sale on the Trail Tech website are intended to be purchased by adults. We do not knowingly collect personal information from children under 13 years of age. Trail Tech will promptly delete information provided by a child. Simply contact us at tech_support@trailtech.net
 

Your Acceptance of these Terms

By using our Web site, you agree to accept the Trail Tech privacy policy. Make sure you read this policy carefully, because if you do choose to use our Web site, you automatically agree to this policy. If you do not agree to this policy, please do not use our Web site. We reserve the right, at our discretion, to change, modify, add, or remove portions of this policy at any time. If this policy changes in the future, we will let you know by posting the policy on our Web site. Please check this page periodically for changes. Your continued use of our Web site following the posting of changes to these terms will mean you accept those changes. 
 
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